Terms of service
Terms of Use – Cofá
Welcome to Cofá! By visiting our website www.cofaa.se and using our services (e.g. buying products, creating an account or interacting with us), you accept these terms of use. Please read the terms and our privacy policy carefully before using the services.
1. General
Cofá (referred to as "we", "us" or "our") provides e-commerce and related services through the website www.cofaa.se. These terms of use apply to all users of our website and services, including customers, visitors and others.
2. Personal data
In order to provide our services, we collect personal data in accordance with our privacy policy, which describes how we collect, use and protect your information. By using our services, you consent to the collection and processing of your personal data as described in that policy.
3. User accounts
To purchase products and use certain features of our website, you may need to create an account. You are responsible for keeping your login details confidential and for all activity that takes place under your account. If you suspect that your account has been compromised, please contact us immediately.
4. Orders and payment
By placing an order on our website, you agree to pay for the items you order. We use third-party payment services to process your payments, and payment details are collected in accordance with their privacy policies.
5. Prices and availability
All prices on our website are stated including VAT. We reserve the right to change prices or make changes to product availability without prior notice.
6. Shipping and delivery
Shipping costs and delivery times may vary depending on your location. We do our best to deliver your products on time, but we cannot be held responsible for delays beyond our control.
7. Returns and right of withdrawal
As a customer, you have the right to withdraw from your purchase within 14 days of receiving the item, in accordance with consumer legislation. For more information about our return policy, please see our returns page on the website.
8. User-generated content
Our website may allow you to leave product reviews or other user-generated content. By posting such content, you grant us the right to use it on our website and for marketing purposes. You are responsible for ensuring that your content does not violate any laws or third-party rights.
9. Third-party websites and services
Our website may contain links to third-party websites. We are not responsible for the content or security of these websites, and we recommend that you review their privacy policies and terms of use before interacting with them.
10. Limitation of liability
We strive to provide high-quality services, but we cannot guarantee that the website will always be available or free of errors. We are not liable for any indirect damages or losses that may arise in connection with the use of our website.
11. Changes to the terms of use
We may update these terms of use from time to time to reflect changes in our business or to comply with applicable laws and regulations. The latest version of the terms is published on our website, and changes take effect when they are published.
12. Contact
If you have any questions about these terms of use or our privacy policy, please contact us by email at support@cofaa.se.